How to manage your team #15: Clear clutter

There are times you will need to pass on some of your services – and teammates

As you audit your team and those your team serves, you’ll hear recurring themes about problems or weaknesses. These are important clues. You don’t need to act quickly, yet when the time is right, you’ll need to act.

In the card game of Hearts, after you evaluate the hand you’ve been dealt, your next task is to select three cards you want to jettison. Passing on those cards – services, clients or employees – refreshes the hand you are playing and allows you to address issues in a completely different manner.

Be thoughtful when you get the opportunity to clear the clutter .

Chris Schroder, The 100 Companies