University of Pittsburgh
May 20, 2024
Job Type
Education Experience Preferred
Bachelor's Degree
Professional Experience Preferred
Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement


Job description
Director of Ticket Sales
The Director of Sales will oversee new sales efforts for all ticketed sports for Pitt Athletics. The candidate will work closely with the Associate Athletic Director of Sales & Service to recruit and hire ticket sales staff. The candidate will develop and maintain a personal client base of ticket sales prospects and customers. The incumbent will monitor the progress of the sales team and help with goal setting for revenue and production.
The Director of Sales will report directly to the Associate Athletic Director of Sales & Service.
Job Summary
Manages day-to-day ticketing operations, fulfills ticket orders, and answers ticketing inquiries. Oversees ticketing system and ensures accurate reporting, approvals, and dues. Coordinates the development, implementation, and logistical aspects of ticket sales and operations. Develops and implements new initiatives to increase ticket sales and other revenue streams.
Essential Functions
Responsible for the oversight of sales team. Oversees selling at a high level while also providing great customer experience. The individual will aim to drive the sales team to achieve the department's overall new sales goal on an annual basis. Responsible for training and developing their sales team. Expected to meet regularly with the team and team members individually to help them meet and exceed their goals and development. Responsible for meeting and exceeding their own new sales goals. They will be responsible for the sale of new premium seats as well as general season tickets. Responsible for providing sales and revenue reports to the Associate Athletic Director of Sales & Service when necessary. The individual will be an integral part in all decision making regarding new sales initiatives for all Pitt ticketing.
Other Duties as assigned.
Physical Effort
Computer work, ability to travel and attend meetings on and off campus. Required to be mobile for long periods of time especially on gamedays. The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. This commitment is a fundamental value of the University and is crucial in helping us advance our mission, which includes attracting and retaining diverse workforces. We will continue to create and maintain an environment that allows individuals to discover, belong, contribute, and grow, while honoring the experiences, perspectives, and unique identities of all. The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets.
Assignment Category: Full-time regular
Job Classification: Staff.Athletics Ticket Operations Manager
Job Family: Athletics Job
Sub Family: Athletics
Administration Campus: Pittsburgh
Minimum Education Level Required: Bachelor's Degree
Minimum Years of Experience Required: 3 Will this position accept substitution in lieu of education or experience: Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.
Work Schedule: Monday - Friday, 8:30 a.m. - 5:00 p.m.
Work Arrangement: Monday - Friday, 8:30 a.m. - 5:00 p.m.
Hiring Range: TBD Based Upon Qualifications
Relocation_Offered: Yes
Visa Sponsorship Provided: No
Background Check: For position finalists, employment with the University will require successful completion of a background check
Child Protection Clearances: The following PA Act 153 clearances and background checks are required prior to commencement of employment and as a condition of continued employment: PA
State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance.
Required Documents: Resume, Cover Letter

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